today a customer felt the need to demonstrate how a sandwich should be wrapped. because apparently, i did not do it properly enough for her. she did this by taking me through each step over the counter as though i were an idiot or didn't speak english. even when i offered to help her re-wrap it before she began, she wasn't amused.
i've gotten a variety of responses from customers when i help them to food in my dept. i've gotten the "you must be a manager cause you seem like you know what you're doing" as well as what happened today. i've had customers tell me "your food sucks". this same man also made a blanket statement once about cumin, "who eats cumin?~!?~! nobody likes cumin!". haha... let the crazyness ensue...
i wish a smile and a "have a nice day!" would suffice as gratitude to people in the food service industry.
and as if to add insult to injury... one of my team members had a sudden need to dump his grievances w/ me today. he used the word "abandoned" as though i were his biological mother who had left him at an orphanage. goodness gracious man! it's just work! and no, i am not perfect. but i do a pretty darned good job though and a little perspective would be nice. wouldn't it be nice if we could alter the perception of another person to see what you see? what a dream that would be.
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